tbet Terms and Conditions

tbet is an online sports betting and casino platform operated for Bangladeshi users. These terms and conditions ("Terms") apply to the tbet website, mobile app, and all services provided under them.

By using the tbet website or application, creating an account, or making any financial transaction, you are considered to have read, understood, and fully accepted these Terms. If you do not agree with any term, please stop using the platform.

These Terms apply to individual users. Operating an account through a corporate entity or third party is strictly prohibited. For detailed information about tbet, visit our About Us page.

You will be required to verify your age at the time of registration. tbet may request identity verification documents at any time. Accounts created with false information will be closed immediately and any balance in the account may be forfeited.

If anyone under the age of 21 has accessed the platform, they are requested to stop using it immediately and inform a known adult.

3.1 Registration Process

Each user may create only one account. If the same person or multiple members of the same household operate more than one account from the same device, IP address, or bank account, tbet reserves the right to close those accounts.

The information you provide at registration — name, date of birth, mobile number, and email — must be accurate and current. Providing incorrect information will be treated as a breach of these Terms.

3.2 Identity Verification (KYC)

tbet may request your National ID (NID), passport, or other government-issued document at any time. Withdrawals may be held until verification is complete. Please read our Privacy Policy to understand how your personal information is stored and used.

It is your responsibility to keep your tbet account login details confidential. Do not share your password or OTP with anyone. If you believe your account has been accessed without authorisation, notify our support team immediately.

tbet will never ask for your password or OTP by phone, email, or message. If anyone claiming to be a tbet representative asks for such information, it is fraudulent.

All activity on an account is assumed to be carried out by the authorised user. tbet is not liable for any loss resulting from third-party access.

5.1 Accepted Methods

The following mobile banking and bank transfer services available in Bangladesh can be used to deposit and withdraw funds on tbet: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, and other designated banks).

5.2 Limits and Timelines

• Minimum deposit amount: ৳300 (per method)
• Minimum withdrawal amount: ৳500 (per method)
• Standard withdrawal processing time: 10 to 45 minutes
• Withdrawal requests must be made from a verified account

5.3 Transaction Accuracy

All financial transactions must be carried out from a mobile banking or bank account registered in the user's own name. Transactions through third-party accounts are prohibited and may result in account suspension.

tbet does not support transactions in cryptocurrency or any other digital currency.

6.1 Welcome Bonus

tbet offers new users a 200% bonus on their first deposit, up to ৳10,000. To use this bonus, the bonus amount must be wagered 25 times (25x). Example: depositing ৳1,000 gives a ৳2,000 bonus, making a total balance of ৳3,000, and ৳2,000 × 25 = ৳50,000 must be wagered before the bonus can be withdrawn.

6.2 Other Promotions

tbet offers several promotional offers including a weekly deposit festival, slot bonus, cricket rewards, and more. Each offer has its own wagering conditions and validity period.

6.3 General Bonus Terms

• Each user may claim each promotion once within the set limits.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the required wagering conditions have been met.
• Attempting to use bonuses through multiple accounts will result in account cancellation.
• tbet reserves the right to modify, suspend, or cancel any promotion.
• Bonuses are never provided as direct cash.

7.1 Bet Acceptance

Every bet placed on tbet will be settled according to the applicable rules. If a bet is accepted incorrectly due to a technical error or data mistake, tbet reserves the right to void it.

7.2 Match and Event Cancellations

If a cricket match, football match, or any other sports event is cancelled or suspended, the related bets will be settled according to tbet's set policy. Generally, if less than 50% or a specified portion of the event has been played, the bet is considered void.

7.3 Maximum Win Limit

A maximum win limit may apply per bet or gaming session, depending on the type of game or sport. tbet reserves the right to change this limit.

7.4 Manipulation and Prohibited Activity

Any form of match-fixing, use of bots, placing bets through algorithmic methods, or attempting to exploit the system will result in permanent account closure and forfeiture of all deposits and winnings.

tbet's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Users have the opportunity to progress to higher levels based on their activity on the platform.

Weekly cashback is provided at each level, calculated at a set rate on the net loss for that week (total losses minus total winnings). For example, if a Gold member has a net loss of ৳20,000 in a week, the maximum cashback would be ৳20,000 × 0.7% = ৳140.

VIP cashback may not be applied automatically — in certain cases it may need to be claimed. tbet reserves the right to change the terms of VIP benefits.

The following activities are strictly prohibited on the tbet platform:

• Creating or operating multiple accounts
• Registering an account with false information
• Placing bets in a third party's name or using third-party funds
• Using automated software, bots, or scripts
• Abusing or manipulating bonuses
• Conducting money laundering or illegal financial activity through the platform
• Attempting to find or exploit system vulnerabilities
• Attempting to access another user's account

If any of the above violations are proven, the account will be closed immediately, all balances will be forfeited, and legal action may be taken.

tbet places the highest importance on collecting, using, and protecting your personal information. Your data is kept secure through SSL encryption and modern security technology.

For details on how your information is collected, stored, and used, in which cases it may be shared with third parties, and your rights regarding your data, please read our Privacy Policy carefully.

Your information is not sold to third parties for marketing purposes. If you have any objection to how your data is used, please contact the support centre.

tbet believes that gaming and betting should be a form of entertainment — not a source of income. We encourage our users to play in a healthy and controlled manner.

You can set daily, weekly, or monthly deposit limits on your account. If needed, you can use the self-exclusion feature to suspend your account for a set period.

Detailed guidance on preventing and addressing gaming addiction is available on our Responsible Gaming page. If you feel that gaming is negatively affecting your daily life or financial situation, please seek help.

12.1 Closure at User Request

Any user may request the closure of their account at any time. Before the account is closed, it is important to settle all pending bets and withdraw any available balance.

12.2 Closure by tbet

In cases of Terms violations, suspected fraud, or on the direction of a regulatory authority, tbet reserves the right to close any account without prior notice. Balances related to the breach may be forfeited in such cases.

12.3 Inactive Accounts

If there are no transactions for an extended period (generally 12 months or more), the account may be marked as inactive and verification may be required upon the next login.

If you have a complaint about bet settlement, a transaction, or your account, please contact our customer support team first. tbet provides support in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

Every complaint will be reviewed impartially. The amount in question may be temporarily held during the dispute resolution process. tbet's decision will be considered final, but users retain the right to seek legal remedy.

For general questions or technical support, visit our FAQ section — detailed answers to the most frequently asked questions are provided there.

To contact us by email: [email protected]